Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazon introduces new rules for managing negative reviews, allowing brand owners to contact buyers who left negative reviews and offer "refund without return." This aims to enhance brand loyalty but carries the risk of abuse. Sellers need to actively monitor reviews, develop communication strategies, utilize refunds reasonably, and fundamentally improve product quality and service levels. This new policy encourages proactive engagement and emphasizes the importance of addressing customer concerns to mitigate the impact of negative feedback.

01/04/2026 Logistics Industry Insights
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Amazon Adjusts Refund Policy for Lowvalue Items

Amazon Adjusts Refund Policy for Lowvalue Items

Amazon US has launched a new "Refund-Only" policy, allowing refunds for items under $75 in certain situations without requiring returns. This aims to improve the buyer experience but places higher demands on sellers. Sellers need to pay attention to the impact on return rates and commission refund rules. It's crucial to strictly control product quality, optimize product descriptions, and improve customer service to adapt to the changes brought by the new policy. This will help mitigate potential losses and maintain profitability in the long run.

12/30/2025 Logistics
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VAT Promotes Fair Trade in Global Commerce

VAT Promotes Fair Trade in Global Commerce

This article explores how Value Added Tax (VAT) serves as a facilitator of fair competition in international trade, distinguishing it from tariffs. VAT achieves tax neutrality through a multi-stage payment mechanism, providing equal opportunities for all businesses, ensuring that goods are taxed in the consuming country rather than the producing country, thereby promoting growth in international trade.

08/05/2025 Customs Knowledge
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UAE Introduces VAT Deductions for Crossborder Ecommerce

UAE Introduces VAT Deductions for Crossborder Ecommerce

The new UAE VAT policy allows importers using freight forwarder tax numbers for customs clearance to claim tax deductions under certain conditions, reducing operating costs for cross-border e-commerce. This article provides an in-depth interpretation of the new policy, analyzes cross-border e-commerce logistics models, and details the VAT registration and declaration process. It offers a practical guide for sellers looking to tap into the UAE market.

01/04/2026 Customs Knowledge
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UK Ecommerce Sellers Face VAT Compliance Challenges

UK Ecommerce Sellers Face VAT Compliance Challenges

This article provides a comprehensive overview of UK VAT, detailing its definition, rates, calculation methods, and filing procedures. It aims to assist cross-border e-commerce sellers in understanding and complying with VAT regulations, mitigating tax risks, and ensuring smooth business operations. The article emphasizes the distinction between VAT sales tax and import duties. It recommends that sellers engage professional accountants for tax filing to ensure accuracy and compliance with the latest regulations. Proper VAT management is crucial for sustainable growth in the UK market.

01/04/2026 Customs Knowledge
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Amazon Extends SAFET Refund Protection to European Sellers

Amazon Extends SAFET Refund Protection to European Sellers

Amazon's European CSBA (Customer Service by Amazon) service has been significantly upgraded with the addition of the SAFE-T Claim feature. This provides self-fulfilled sellers with a channel to appeal refund disputes, effectively protecting their rights. This article details the CSBA service, the SAFE-T Claim mechanism, and analyzes the suitability of CSBA for different types of sellers, helping them make informed decisions. It empowers sellers to navigate refund disputes and leverage the benefits of CSBA for enhanced customer service and protection against unfair claims.

01/04/2026 Logistics Industry Insights
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Ebay Revises Refund Policy to Curb Seller Abuse

Ebay Revises Refund Policy to Curb Seller Abuse

This article provides an in-depth analysis of eBay's latest Money Back Guarantee policy, detailing domestic and international return processes. It also offers strategies for sellers to address issues like extended return periods. The aim is to help cross-border e-commerce sellers better understand and utilize eBay policies, improve operational efficiency, reduce operational risks, and protect their rights. It covers key aspects of managing returns and refunds within the eBay ecosystem, focusing on practical solutions for common seller challenges.

12/29/2025 Logistics Encyclopedia
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Amazon Sellers Adjust to New Belgium VAT Rules

Amazon Sellers Adjust to New Belgium VAT Rules

This article provides an in-depth analysis of the new Belgian customs policy of "Reverse Calculation" for Amazon e-commerce goods. It details the "Reverse Calculation" formula and cost deduction items, offering declaration optimization strategies to help sellers navigate the new regulations, reduce risks, and protect profits. Understanding the "Reverse Calculation" rules and operating in compliance are crucial for a stable expansion in the European market. This guide helps sellers to understand and adapt to the new regulations for compliant and profitable operations.

01/04/2026 Customs Knowledge
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France Invalidates VAT Numbers EU Tax Risks Rise

France Invalidates VAT Numbers EU Tax Risks Rise

Widespread French VAT invalidations have shaken the industry, exposing potential qualification and legacy issues with VAT service providers. Sellers are advised to immediately check the validity of their VAT numbers, carefully select service providers, and continuously monitor industry developments to avoid unnecessary losses. This situation highlights the importance of due diligence and proactive risk management in cross-border e-commerce, particularly concerning tax compliance in France. Ignoring this issue could lead to significant financial penalties and business disruptions.

01/05/2026 Logistics Industry Insights
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Amazon Subsidizes VAT Registration in Poland Czech Republic

Amazon Subsidizes VAT Registration in Poland Czech Republic

Attention Amazon sellers! Have you received an official case? Register for Polish and Czech VAT numbers and potentially receive up to €2000 in subsidies! This article provides a detailed explanation of Amazon's VAT registration subsidy program, analyzing the strategic importance of VAT registration and utilizing the Central Europe Program. Learn how to seize this opportunity and expand your business in the European market. Don't miss out on this chance to reduce costs and grow your Amazon presence in Central Europe.

01/04/2026 Logistics
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